Supercell Questions and Answers
How can my account back.
Someone is hacking my coc account. I want my account back.
please recover my account back. PLEASE HELP ME
Why I haven't Star Shelly?
Unfortunately, supercell.com does not provide any information on why you don’t have Star Shelly. However, you may always contact Supercell Customer Support via the company social media networks and ask for assistance with your issue.
How can I talk to someone about unauthorized charges ?My son made a HUGE purchase and i am in urgent need to cancel it !
In case you have any unauthorized charge or need to cancel a purchase you should immediately contact Supercell customer service. You can reach them via email at transactions@supercell.com.
Can I changed my name.
One person giving bad words and telling bad thing I am a girl so banned him
- Open the in-game Settings window;
- Press "More Settings";
- Press "Change name".
Please note you can change your name for free once, and after this, a name change is possible with Gems.
I am not able to login to my account and service also not able to login my account what should i doo?
- figure out with which email you created your Supercell ID;
- enter the in-game Settings;
- tap on 'Disconnected';
- tap on 'Login'.
How to recover my clash of clans id?Sir, I was connected with both the ways to clash of clans that is google play games and supercell . But after some time when I stopped playing this game then I had deleted that google account through which I was connected to supercell.
Now I want to play but I have only that google account through which I was connected with google play games in coc. And game is asking for supercell id but I had deleted that one.
I CONNECTED TO GAME CENTER BUT CAN’T RECOVER MY ACCOUNT:
- Log into Game Center using the email address that you originally connected to your account. To do this, go to your device settings > Game Center > Apple ID;
- Once you’re logged into the correct Game Center/Apple ID, the game will prompt a message asking you to load the correct account. If you can’t retrieve your lost account with the address you’re using now, it's probably not the right one.
- In that case, press the big red "NO" button below and reply with the following details:
- Exact Username and Clan Name of your lost account (or player tag if possible);
- Exact XP level of your lost account;
Please note devices that do not support Google Play cannot be used to back up your account.
My supercell I'd is locked and I want to get the unlocking code.
have lost my old phone and brought a new device and I logged in with that and saw someone else is playing my account so I requested your team to remove my supercell I'd and allow me to play with my Google play id. Today I was logged out of my device and I logged in with my Google play id and I got the message that I was blocked. So please provide me the unlocking code so I can continue playing with my coc village
I've lost my Town Hall 12 account how to get it back? Tried help and support but the automatic robot cannot find my account.I had town hall 12 which was connected to Google play games by mistakenly I deleted play games account and data.
Now the game is starting from town hall 1..My in game name was Zachofblad3s #2yg829289 is my clan tag. Experience was 173 and I belong in the clan name immortals
By system defolt my 1970 piece approx gems was lost how to refund my gems?By system defolt my 1970 piece approx gems was lost. I want please refund my gems in my account.
How to get back my permanently banned account?Sir,I didn't have enough internet balance for three days in my phone,my brother who had my gmail signed in,logged into my account and played.When my friend said to me about my account leaving the clan, I realised someone would have logged in, later I noticed it was my brother. When I logged in,it showed me to enter code since I didn't have enough internet balance (I was getting data from my Friend), I just contacted help and support,asking them about code for getting inside my account.since I didn't get reply from them immediately, I thought they will help me later.
Next day after getting enough internet balance, I logged in the game it showed me, I was banned permanently for selling or attempting to sell a account.but it is not true, I have been mailing supercell support for past two days. Sir, I have realized my mistake, please unban my account, please help me.please help me, please also change my village name to vikash again. I feel very sad, I am very innocent.I couldn't sleep well, please help me, I didn't have internet balance to play that three days, please help me.
Name of the village: GodsonftwYT Name of the Alliance -Pemburu Xp level and TH level - 177 and 12 Player Tag (#8JV9LQLQY) I have mentioned everything what had happened, please unban my account, I couldn't sleep well for past two days. Thank you Vikash
Help me recover my account I deleted the account by accident I didn’t mean to delete help how do I cancel it??
Hello coc customer care sir someone is *** my coc account I want be a my account back Please sir recover my account Please sir help me Please sir
Stop playing supercell all game the security system is very poor in supercell I also lost my coc old account