Contact Supercell Customer Service
Supercell Phone Numbers and Emails
Customer Service:
-
+35 840 022 8080
Supercell Emails:
Supercell Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Supercell Customer Service is rated at 2.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Supercell is 358400228080. 37% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as Supercell may ask you for the following information to identify you as a customer: email, order id or tracking no or customer id or account no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Supercell Customer Service is rated at 2.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Supercell is 358400228080. 37% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as Supercell may ask you for the following information to identify you as a customer: email, order id or tracking no or customer id or account no.
People call Supercell mainly because of account, product/ service and request for information.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Supercell is info@supercell.com. 57% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Supercell Website:
Supercell Help Center:
Corporate Office Address:
Supercell Customer Service Reviews
I have tried to recover my Hayday account with a level of 170. I have tried several times through the game's customer support.
I have not had any luck. I have asked them to send me a link to send them my first Hayday in-game purchase, but they will not send a link for me to send the picture. I realize people try to get access to others' information, but this was my account. The original email was donnagliver@***.net, I no longer have that email.
My current one is: dinosglover@***.com. Will you check to see what else I can do to recover my old account? I am not sure, but I think I first downloaded it on my Samsung S8 phone and at one time I had it on my iPad G-1, year 2010, model #A1219, 32G.
I may have had it on an iPad mini before that but don't remember. I do not have it on my current phone, but do on my iPad, Model A2602.
I am not receiving any of the verification emails with the codes to sign back into Brawl Stars. I've checked that my email is correct and my spam folder, but I haven't found any emails yet.
I'm wondering if I already have a Supercell ID account with my email, which is making it impossible to receive the code. I looked into changing my account email to my other email, but I can't change it without being signed into a game.
This ID system has many problems and Supercell has very poor customer service too. They won't answer any of my messages.
I put it my email address and it says verification code sent to my email address, but I never receive it, so I can't login. I have went through all the steps they said but still no code.
Their customer service is non existent. You should not have to go through all this.
I've been playing for 7 years and now I have lost all the progress I've made. Do not recommend Super Cell.
How Good is Supercell's Customer Service?
They never reply too me
No yes
In order to receive the amount That spent my son of 140 dolars by mistake i reach many people by email biut everyone giles me a delay of 5 days and i don t receive the rembursement
its useless they cant help me.
Not good still no calls or no answers
They didn’t solve my problem
Summary of Supercell Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Supercell?
Account Question:
- “Recovery of account”
- “To recover my id”
- “Get a recovery code to remove the temporary lock on my clash of clans id”
Product/ Service Question:
- “I can’t open the game”
- “Lost my game”
- “My class of clans is not opening without oi-fee. I am connecting to my net. My class of clans is not opening.”
Request for Information Question:
- “I want help”
- “Help to recover account.”
- “Need help”
Return/ Replace Question:
- “I need to change my email”
- “Supercell id can’t able to change gmail”
- “I cant excess my old email id . And i have to change my èmail in supercell”
Shipping and Delivery Question:
- “Purchase not arrived”
- “I cannot get the wire vacation code”
- “Purchase not received”
Payments and Charges Question:
- “I'd frauds”
- “Fraud charges”
- “Fraud”
Refund Question:
- “Refund”
- “Refund a charge”
- “Refunds”
Website/ Application Question:
- “They app is *** up and u need to fix it”
- “In app purchase problem”
- “App won't load”
Activation/ Cancellation Question:
- “I can't activate my 2fa”
- “Reactivate account”
- “I need to cancel an account deletion request”
Staff Question:
- “Terrible service”
- “I bought 2 services (the battle pass premium) twice with the wallet method (Apple Id) and you guys charged me twice but didn't gave me the money”
- “Customer service”
Cards Question:
- “My card was used”
- “My phone died in a ranked match and when I chared my phone my rep where at the red card and i would like to play ranked again so please help me.”
- “My pan card rejected”
Employment Question:
- “Job”
- “Im not pissed I'm a kid and I was wondering if I could get a job at skin or sprays making”
- “Supercell id didn't do its job”
Other Question:
- “Pembelian gold pass tidak dibagi”
- “Meg”
- “-6000 gems”
Compare Supercell Customer Service To
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