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Contact Supercell Customer Service

How to Reach a Person at Supercell

Verified Contact Information

Customer Service:

  • +35 840 022 8080
Send Message

Supercell Emails:

Business Customer Service
Media
Technical Support
Hay Day
transactions@supercell.com
parents@supercell.com
Parent's Guide
info@supercell.com
legal-requests@supercell.com
boombeach.feedback@supercell.com
Boom Beach
clashofclans.feedback@supercell.com
Clash of Clans

Supercell Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Supercell Phone Number
+35 840 022 8080
Average Hold Time
Less than 1 minute
Most Popular Supercell Email Address
info@supercell.com
Supercell Live Agent Availability
37% of callers successfully reach a real person
Issue Resolution Rate
Low (13% reported full resolution)
Supercell Customer Service Rating
2.6 out of 5
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Supercell?

How to Contact Supercell?

Users can contact the customer care team for urgent issues and inquiries via the Supercell phone number +35 (840) 022-8080. This is the only official helpline currently available for all purposes, including general queries, complaints, specific issues, feedback, and suggestions. However, customers must reach out during regular hours for phone support to ensure a quick response. Those consulting outside Supercell's office hours may not receive a prompt response.

Supercell support handles queries and complaints via several department-specific email addresses. Users seeking to contact the business customer service team for marketing inquiries can write to marketingservices@supercell.com. For general media-related concerns, submit a request for assistance to media@supercell.com during business hours. Those facing technical issues with the installation or operation of Boom Beach can contact boombeach.feedback@supercell.com for assistance from the relevant agent. Supercell's email, hayday.feedback@supercell.com, is available to request technical support for issues related to Hay Day. Those requesting general transaction help can contact transactions@supercell.com.

The Supercell headquarters is located in southern Finland. Consumers can consult it in person by visiting the address, Supercell Oy, Jätkäsaarenlaituri 1, Helsinki, Southern Finland 00180, Finland. However, they must arrive with an appointment to avoid any inconvenience. It is also recommended to send a letter to the Supercell office in complex and sensitive cases where online consultation is risky. However, since the process is time-consuming, users with urgent issues and inquiries may prefer not to use it.

Supercell's support team is available at the company offices Monday through Friday. According to Eastern European Standard Time, their working hours are 8:00 AM to 4:30 PM. Customers who consult outside these times can email the respective department, and the agent will likely respond within regular business hours. If the matter is urgent, consulting the self-help resources on the official website is the best course of action.

To contact the customer care team online, visit the company's official website and click Support on the homepage. That will direct you to a list of games on a new page. Among these, choose the one you need help with to access the respective options for consultation. Users can also find several self-service resources at the bottom of the same page, including the company's security policies, parent guides, fan content, and tournament information. They can also reach Supercell's support on various social media platforms, including Facebook, Instagram, X, LinkedIn, and YouTube, or download the company's application from the Google Play Store or the Apple App Store to enhance their overall experience.

PissedConsumer Club

Contact Information

Supercell Website:

Supercell Help Center:

Corporate Office Address:

Supercell Oy
Jätkäsaarenlaituri 1
Helsinki, Southern Finland 00180
Finland

Summary of Supercell Customer Service Calls

7.9K TOTAL
CALLS
00:00 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Supercell?

Account Question:

  • “My account got wrongly locked”
  • “Account”
  • “I lost my email connected to my acc and I wanna changw it but i cant”

Product/ Service Question:

  • “To fix brawls stars”
  • “Game crashes”
  • “Brawl stars not launching”

Request for Information Question:

  • “Update taking too long”
  • “I need help on a account”
  • “Clash royale support”

Return/ Replace Question:

  • “I'd urgent back mail was stolen change gmail”
  • “My super cell id was changed by someone”
  • “Need to change my accounts email”

Shipping and Delivery Question:

  • “Didn't receive my purchase”
  • “Tracking cell phone or computer used in fraudulent charges”
  • “I did not get hyper charge in event”

Payments and Charges Question:

  • “Fraud happen with me with my coc account”
  • “Charges to my eight-year-old”
  • “Payment not working”

Refund Question:

  • “I need my money back”
  • “Refunds”
  • “Refund”

Website/ Application Question:

  • “They app is *** up and u need to fix it”
  • “In app purchase problem”
  • “App won't load”

Activation/ Cancellation Question:

  • “I can't activate my 2fa”
  • “Reactivate account”
  • “I need to cancel an account deletion request”

Staff Question:

  • “Supercell service is not working in coc”
  • “Terrible service”
  • “I bought 2 services (the battle pass premium) twice with the wallet method (Apple Id) and you guys charged me twice but didn't gave me the money”

Cards Question:

  • “Card”
  • “I need a card”
  • “My card was used”

Employment Question:

  • “Job”
  • “Im not pissed I'm a kid and I was wondering if I could get a job at skin or sprays making”
  • “Supercell id didn't do its job”

Other Question:

  • “I want kaze”
  • “Miss furat gmail meu”
  • “Wrong Age”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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