Supercell
Reviews and Complaints
Recover my account
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Verified ReviewerResolved: I can't receive a code from my email and mobile phone the hacker change
Company fixed the issue and I have been provided with product or service ordered. I want to recover my 3 accts.
I have got locked my account and i havent getting any response from customer support in the game
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUpdate Issues And Verification Requirement
Hi, this is to inquired if not to report an ongoing issue with the recent update. Ive noticed that I am constantly asked to verify my billing information which I kind of find really odd.
Ive not have had any problem before. Ive tried to register multiple payment method and everything I get an error message payment failed. I have not made any recent purchase if I recall perfectly. So, I was looking into the issue if someone have encountered the same problem as mine but was left unanswered.
After that, I updated my IOS version to 15 to see if that was the issue, and it made no difference. However, what I find interesting is that, upon browsing the app details, I happened to tap the in-game purchase history section and the most recent one shows a purchase made amounting to 4,999 in philippine currency. It could have been the main issue for prompting the payment details during update.
Again, as I have stated above, I have not made any purchase recently. Please look into the matter as soon possible.
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Verified Reviewer | Kohima, NagalandSupercell mest up my Clash of clan account
User's recommendation: I'm itterally gonna cry
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Verified Reviewer | Los Angeles, CaliforniaLogout my acc from all device
Live chat is not available on any device for non-gold pass player
User's recommendation: In this game too many hackers are there so beware there customer service don't help you
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerSir a scammer haked my id and he changed my email id from coc account
Preferred solution: I want my account back please help me
Hacked Account
Lost my clash of clans account
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Verified ReviewerVerification issue
Preferred solution: Otp not coming
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSomeone else is playing my account
- Help and support cannot solve your problem everytime
Preferred solution: Apology
About clan
Preferred solution: Solve my problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mysore, KarnatakaI can’t recive otp on email
Account hacked
User's recommendation: Don't trust this dealer
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